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Shipping & Returns

Returns Policy
Please choose your products carefully as all sales are final. Due to the nature of our products and hygiene reasons, no returns or exchanges will be accepted unless the products are proven to be faulty. To return an item please contact us at returns@beautyrestore.com.au. Unfortunately, we can not refund your original shipping charges and you are responsible for incurring the return shipping cost. A refund will be issued via your original payment method and all returns must be received within 14 days of the purchase date.

 You should expect to receive your refund within four weeks of sending your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You will need to complete a Products Returns Form and repack the item in it original packaging along with the original proof of purchase to:
Beauty Restore
PO BOX 390
Bonnyrigg 2177
New South Wales
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. At present, our shipping charges are $7.95 flat rate for regular domestic parcel posts within Australia. For total orders over $99, we offer free regular post. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We do not ship internationally at the present time.


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